HCI Statement of Accomplishment
I recently completed an online course in Human-Computer Interaction with Stanford University via Coursera and I’m happy to say I just received my Statement of Accomplishment. The Statement of Accomplishment is given to those who took…
How to mark form fields as *Required or (optional)
Undoubtedly this is an old question and one that I thought I’d answered many years ago (for myself anyway): how do you design form labels so that your visitor understands which fields are required and…
Walking through doors, and their effect on memory
This post was considerably re-worked for publication at UX Booth – read the updated version there. Have you ever walked into a room and completely forgotten what you came in for? Judging by the various…
Psychology and the user experience, Part Two
In the first part of the Psychology and the user experience, we discussed Weibull distributions and their application to site visit durations. In this next part, we’ll look at some psychological principles applicable to our…
Psychology and the user experience, Part One
In the first of two posts on psychology and the user experience, we consider a new piece of research that confirms what all web people already know: you only have seconds to make an impact.
Brighton UX Camp, Oct 1 2011
Despite the soaring October temperatures and clear blue skies, fifty or so committed (no jokes) UXers met for the first Brighton UX Camp at the fourth floor offices of Cogapp in Brighton.
Dumbing Down
I’ve recently been reviewing some remote usability test videos for one of our clients. This post isn’t about remote testing, usability tests or specific providers but the testing has thrown up some interesting findings. (Just…
On having good manners – a website Code of Conduct
User research, user experience design, user focused design; the aim is to always keep the user at the centre of the design process – and without doubt, this is an admirable goal. But always try…
Proceed or Continue
A lot of the time in UX design, the devil is in the detail. Using one term (‘continue’) in the paragraph and another (‘proceed’) on the button isn’t an earth-shattering mistake, but it adds an…
Mental models
For a few minutes of comic relief, I love catching up with the latest posts on clientsfromhell. Some of the stories are scarily familiar and others just plain terrifying. But there’s a category of story…





