Writing for Cognitive Ease
The second of my UX Booth articles, concerning the work of Daniel Kahneman and the concept of Cognitive Ease, is now live. In his new book, Thinking, Fast and Slow, Nobel Prize Winner Daniel Kahneman…
How to: Get to the Desktop quickly in Save or Open dialogue (Mac OSX)
If you’re like me and use your desktop for temporary files and working documents (before you save them somewhere that’s backed-up), getting to the Desktop in an Open/Save dialogue window is a frequent operation. Fortunately…
Deconstructing Google url search parameters
[Quick note: this post isn't about the Google search url that's created when you use Google to search the web. If you're interested in those "request parameters", you can't do better than Google's own resource: Search Protocol Reference.]…
How to mark form fields as *Required or (optional)
Undoubtedly this is an old question and one that I thought I’d answered many years ago (for myself anyway): how do you design form labels so that your visitor understands which fields are required and…
Psychology and the user experience, Part Two
In the first part of the Psychology and the user experience, we discussed Weibull distributions and their application to site visit durations. In this next part, we’ll look at some psychological principles applicable to our…
Psychology and the user experience, Part One
In the first of two posts on psychology and the user experience, we consider a new piece of research that confirms what all web people already know: you only have seconds to make an impact.
Brighton UX Camp, Oct 1 2011
Despite the soaring October temperatures and clear blue skies, fifty or so committed (no jokes) UXers met for the first Brighton UX Camp at the fourth floor offices of Cogapp in Brighton.
Content Management Systems
Content Management Systems attract their fair share of criticism. Certainly, like any tool, they can be abused – but they can also work very well, allowing large teams to manage complex websites across different locations…
Dumbing Down
I’ve recently been reviewing some remote usability test videos for one of our clients. This post isn’t about remote testing, usability tests or specific providers but the testing has thrown up some interesting findings. (Just…
Ways of Working
I came across a couple of great quotes on how to work with clients in my RSS stream today: “If you do good work for good clients, it will lead to other good work for…





