The cost of an email

Sending an actual letter containing tickets costs a company money. You have to chop down a tree, cut it real thin, bleach it, press it and then spend money printing ink all over it. Then you’ve got to stuff them in an envelope, stick a stamp on the envelope and put it in the post. I can understand all of this. I can also understand a company might want to charge me for the pleasure and security of receiving hard-copy tickets in the post. But what I can’t understand is why that time-paper-ink-tree-saving process won’t save me any money? more »