Writing for Cognitive Ease

The second of my UX Booth articles, concerning the work of Daniel Kahneman and the concept of Cognitive Ease, is now live. In his new book, Thinking, Fast and Slow, Nobel Prize Winner Daniel Kahneman…

HCI Statement of Accomplishment

I recently completed an online course in Human-Computer Interaction with Stanford University via Coursera and I’m happy to say I just received my Statement of Accomplishment. The Statement of Accomplishment is given to those who took…

How to: Applying styles to multiple objects at once, Omnigraffle

I occasionally use Omnigraffle for wireframes (other wire-framing tools are available). I like it, it does what I need and it’s relatively inexpensive. Whether or not you believe in wireframes is another matter. This post isn’t about the…

Bounce rate, when you should ignore it and when you shouldn’t

Bounce rate has long been one of the key performance indicators (KPI) used to determine the success (or failure) of your website or individual web page. What is a “bounce” exactly and is it actually…

On the simple act of clicking a link on a mobile device

Have you ever noticed that slight time delay when clicking a link on your smartphone and waiting for the operating system to respond? In the past I’ve always put it down to hardware performance, multiple…

Walking through doors, and their effect on memory

This post was considerably re-worked for publication at UX Booth – read the updated version there. Have you ever walked into a room and completely forgotten what you came in for? Judging by the various…